FAQ

Why should I buy flags from Pride Flags SD? 

Pride Flag SD is an LGBTQ run company located in San Diego, CA. Authenticity is important to us and we work closely with our customers to create flags that represent them. The Queer community is an ever changing, ever evolving community and our flags reflect that. Our flags are hand sewn in our shop with quality, flag grade materials. Never printed or mass produced. Check out our story so far... blog lyfe

 

What size flag do I need?

We offer a variety of sizes:

-2' x 3' and 2.5' x 4'  Perfect for carrying in a parade or putting up inside

-3' x 5' and 4' x 6'  These larger sizes are good for flagpoles or outrigger poles 

-5' x 8'  This is our largest flag, it's visible from far away, great for a business or on a big float

 

How do I take care of my flag? / How long will it last?

Our flags are all machine washable, we recommend a gentle-cold cycle and then hang dry. If you are hanging your flag on a wall we recommend steaming the flag or ironing it on a low setting. If you are flying your flag outside in a moderate climate your flag should last an entire season.

 

What if I want a different size/design?

We've got you covered! We manufacture all of our flags in house. Check out our custom order page for more info, let's get creative!

Custom Order

 

 What materials are the flags made out of?

Our flags are made from 200 denier Nylon. This material is water proof and weather resistant. The fabric goes through an extensive dyeing process that includes a UV coating. The headers of our flags are made from canvas and finished with brass grommets. The flag colors are equally bright on both sides of the flag. All of our flags are hand-sewn and the flag edge includes 4 rows of stitching. 

 

What are your shipping and return policies?

We can ship anywhere in the United States through USPS. We are also currently offering a flat rate of $8 shipping per order, for any size order.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.